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To edit this page, log in to your control panel and go to Storefront > Web Pages. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Frequently Asked Questions

What are metric system measurements in centimeters?
121.92 cm x 121.92 cm, min height 10.16 cm, min height with legs 44.45 cm, max height 71.12 cm. weight 18 kg
How big can I make MyStage® ?
As big as you want. You can easily connect all 4 side of each 4’x4’ unit to create any size or shape using squares.
What is weight of MyStage® ?
The total weight of MyStage® is 40 lbs.
What are the load ratings ?
Please see our technical tab here with all the weight load ratings and certifications.
Can 1 person set up MyStage® ?
Yes one person can easily set-up MyStage® in about 1 minute, no tools required and can connect as many units as needed. See video here.
What color options or finishes are available ?
We only have the black diamond plate aluminum decks available. There is an option to apply a smooth surface and other options aftermarket. Please contact MyStage® for more information here.
Do you Deliver internationally ?
Yes please contact MyStage® to get international shipping estimates.
How do I order wholesale ?
Please contact us directly here.
Does MyStage® have a guarantee ?
Yes MyStage® offers a guarantee for manufacturers defects. please click here for details.
Can I purchase a custom shaped stage ?
No, only 4’x4’ squares are available.